TERMS & CONDITIONS
TERMS & CONDITIONS
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The following Terms and Conditions (“Terms”) for Rock the Boat 2025 Vol. II (“Cruise”), as well as the terms and conditions described in the Carnival Cruise Lines Ticket Contract (“Ticket Contract”), contain important contractual terms, conditions, and limitations on your rights. They constitute a legally binding contract between you and Cruising Country Pty Ltd LLC (collectively referred to herein as “Rock the Boat” or “RTB”), as well as Carnival Cruise Lines (referred to herein as “CCL”), or their respective officers, directors, employees, agents, and contractors (collectively referred to herein as the “Released Parties”), with respect to the Cruise.
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All guests must read, agree to, and accept these Terms before booking their stateroom for the Cruise and retain them for future reference.
All references to “Guest” shall have the same meaning as “Passenger” for purposes of these Terms and shall include each person listed on a Cruise Ticket Contract.
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Each Guest’s reservation for Rock the Boat, use of the Ticket Contract, embarkation on the Cruise, and attendance at any Cruise event constitute acceptance of and agreement to this Contract, including each and all of the Terms herein and of the Ticket Contract.
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ACCEPTANCE & AGREEMENT TO CARNIVAL CRUISE LINE TICKET CONTRACT
Carnival Cruise Line Ticket Contract:
https://www.carnival.com/about-carnival/legal-notice/ticket-contract.aspx
By making this reservation, or by acceptance and/or use of the Ticket Contract, the person named thereon as Guests, each passenger and guest on the same reservation, acknowledges he or she has read, and understands each and every term, condition, and provision of the Ticket Contract and agrees to be bound thereby.
In addition, by making this reservation or by the acceptance and/or use of the Ticket Contract by the persons named as Guests, it shall be deemed to bear acceptance and agreement by each and every person to all the additional Terms and Conditions set forth herein.
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Deck 9 Mainstage
This music cruise will utilize the Deck 9 pool deck area, transforming it into a floating open-air concert space. By booking, you acknowledge and accept the following:
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The concert space will cover the Deck 9 pool to facilitate additional seating for guests.
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The mainstage will offer hundreds of seating opportunities; however, there will also be ample standing room and dance floor space at the front of the stage.
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Two dedicated viewing platforms on Deck 10 are assigned for accessible travelers.
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Seating is not reserved; it will be available on a first-come, first-served basis throughout the voyage.
Cancellation Policy
ALL RESERVATIONS, DEPOSITS, AND PAYMENTS MADE FOR ROCK THE BOAT 2025 ARE NON-REFUNDABLE.
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Due to the exceptional nature of our event, all cabin reservation cancellations and fares are non-refundable, and cancellation forfeits all payments made prior to the notice of cancellation. There are NO exceptions to our cancellation policy. We strongly recommend purchasing travel insurance at the time of booking to cover you in the unfortunate event that you need to cancel your cruise.
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In the unfortunate event that you must cancel your holiday, Choose Your Cruise must be notified in writing. The day we receive this notice in writing will be considered the official date your cancellation has been made.
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NO-SHOWS
No refunds will be provided for missed boarding, unused tickets, or after the cruise has occurred. If a flight delay or other issue prevents you from boarding by the departure date, you will be considered a no-show, and no refund or credit can be given. Likewise, any decision not to travel due to advisories or personal concerns will count as a cancellation, with no refund or credit for unused features or early departure.
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Booking Changes
A fee of $25 per person applies to any changes made after confirmation unless the change increases the booking value. Full cancellation fees apply to complete name changes or cabin downgrades.
One name change is allowed per booking at $250, as long as one original passenger remains on the reservation. If all original passengers are replaced, full cancellation fees apply.
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FORCE MAJEURE
Neither Party will be liable for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil commotion, breakdown of communication facilities, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, not limited too.
For the avoidance of doubt, Force Majeure shall not include (a) financial distress nor the inability of either party to make a profit or avoid a financial loss, (b) changes in market prices or conditions, or (c) a party's financial inability to perform its obligations hereunder. If a Force Majeure applies, you will be bound by the suppliers’ terms & conditions.
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LIMITATION OF LIABILITY
Subject to Australian Law, as Choose Your Cruise is only acting as an agent, we have no liability in respect of the supply of any element of your booking, including any liability for illness, personal injury, death or loss of any kind, delay and inconvenience caused directly or indirectly by any provider of travel services or products or by other third parties unless caused by our negligence. Any claim for damages for injury, illness, loss or death must be brought against the relevant supplier of the travel services or products.
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Choose Your Cruise is not liable for force majeure or any other event which is beyond our control, or which is not preventable by us.
Note: Cancellation Policies are subject to change at any time by the cruise line without prior notice.
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Inclusions and Gratuities Information
WHAT’S INCLUDED IN THE HOLIDAY PRICE (per person – twin share)
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Cruise aboard the Carnival Luminosa
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All meals, entertainment, and gratuities on board
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All Rock the Boat Headline Shows and performances
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Charges and government taxes
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Costs are per adult in $AUD and are based on a twin sharing basis. Single travelers must pay 200% of the full twin share price. Costs are subject to change with or without notice.
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WHAT’S NOT INCLUDED IN THE HOLIDAY PRICE
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Airfare, passport and fees, and insurances of all kinds
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Laundry, phone calls, beverages, items of a personal nature, optional excursions, etc.
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The price does not cover costs and expenses, including the return to your home, if you leave the cruise at your own volition, due to illness, or due to official action by the government.
GOVERNING LAW
These booking conditions are governed by the law in force in South Australia, Australia.
These booking conditions apply to the person making the booking and all other persons on whose behalf the booking is made.
The person making the booking must be at least 18 years of age and must be authorized to make the booking on behalf of all the members of the traveling party.
The person making the booking must also provide a copy of these booking conditions to the other members of the party.
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​​ARTIST LINE-UP
Rock the Boat has entered into an agreement with each performing artist on Rock the Boat to be present on board the Cruise and to perform in accordance with terms specified therein. However, neither Choose Your Cruise nor Carnival Cruise Line shall be liable or responsible for the failure of any artist/musician to appear on board or to perform under its agreement. Please be fully aware that whilst many headline artists will perform more than once, some headline artists will only perform a singular show – no refunds, credits or otherwise will be offered in lieu of any artist performing once.
In the event of any failure of contracted artists to perform during the cruise, Rock the Boat/Choose Your Cruise in its sole discretion, may engage a replacement artist or artists or may change, postpone or terminate any part of the Cruise or the entertainment program or change itinerary. In such case, Rock the Boat/Choose Your Cruise, shall have no liability to any guest for any loss, damage, cost or expense whatsoever by reason of such change.
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Artist line-up is correct at the time of printing and is subject to change. In the unlikely event that any band/performer cancels or cannot fulfill their performance obligations for any reason, there will be no refunds. The ticket is for the overall cruise experience, not the individual acts.
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Host Ship
The advertised event host ship, Carnival Cruise Lines "Luminosa" is correct at the time of announcement and can be subject to change. In the unlikely event that the advertised host ship is changed to an alternate vessel, all agents and booked passengers will be notified.
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Itinerary & Departure Port
Cruise itinerary (scenic cruising) for this voyage does not include any stopover ports of call. The cruise will depart from the International Passenger Terminal at Circular Quay and is correct at the time of launch. Embarkation and Disembarkation port can be subject to change. In the unlikely event of a change all guests and agents will be notified. No refunds/credits or reimbursements will be offered for any such potential scenario.
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Contract
After we have received your deposit or full payment (if applicable) and we have issued a confirmation invoice, a contract will exist between you and each of the suppliers, effective from the date printed on your invoice. The terms & conditions of each supplier you have booked with will apply to your booking. Once the contract(s) is made, the supplier is responsible for providing you with the travel arrangements that you have booked.
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Dietary Requirements
Any special meal requirements will be made on a request basis only. We cannot guarantee special meal requests, nor will we assume any responsibility or liability if passenger’s special meal requests are not fulfilled. Requests for main dining times in the main dining room are on a request basis only. Please do so through your associated travel agent.
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Travel Insurance
It is strongly recommended that all guests take out Travel Insurance for this holiday. Please speak to your Travel Agent at the time of booking about Travel Insurance options (including comprehensive cover options for COVID-19).
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Nothing in these terms and conditions shall be read as excluding, restricting, or modifying rights under the Trade Practices Act and other legislation given to consumers in relation to the supply of goods and services.
Rock the Boat is a brand name of Cruising Country Pty. Ltd. and is operated for Cruising Country Pty. Ltd.
Rock the Boat is the intellectual property of Cruising Country Pty. Ltd ABN 32 159 918 323.
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SMOKING POLICY
For the comfort and enjoyment of their guests, the ships are designated as non-smoking; however, they recognize that some of the guests do smoke. Therefore, to provide an onboard environment that also satisfies smokers, they designated certain areas of the ship as smoking areas.
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Cigarette, cigar, vape/e-cigarette, and pipe smoking is permitted in designated outdoor areas. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. Outdoor areas near restricted areas, food venues, and kids play areas and pools will not allow smoking.
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Smoking is not permitted in the Casino for any ships departing from Australia. Onboard all interior public spaces are smoke free*.
Smoking is not permitted in any dining venue, theatre, bar, lounge, hallway, elevator, and jogging track.
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Smoking is not permitted inside any stateroom and any stateroom balcony. This applies to all stateroom categories onboard. If a guest is in violation of this stateroom policy, a cleaning fee of $500 will be applied to their Sail & Sign® account and may be subject to further action pursuant to the "Consequences Section" of the Guest Conduct Policy.
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Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. Cigar and pipe tobacco is limited to designated outdoor areas. For sailings beginning in all Australian ports, the minimum age is 18 years old to purchase tobacco products. Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.
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PREGNANCY POLICY
Carnival Cruise Line cannot accept guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during the cruise or cruise tour. A physician's "Fit to Travel" note is required prior to sailing, stating how far along (in weeks) your pregnancy will be at the beginning of the cruise and confirming that you are in good health and not experiencing a high-risk pregnancy.
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MINOR ACCOMPANY
The minimum age to sail unaccompanied on Carnival Cruise Line sailings from Australia, and New Zealand is eighteen (18). The Company retains the right, on rare occasions, to raise the minimum age to sail unaccompanied on any sailing when local laws require or permit such a modification. Certain other restrictions and conditions will apply, such as compliance with the alcohol policy, and proof of marriage for underage couples.
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INFANT POLICY
Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise and/or Cruise Tour. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise.
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Please be aware that guests travelling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.
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Carnival Cruise Line reserves the right to ask for proof of age. Carnival Cruise Line’s age policy for gambling and consumption of alcoholic beverages is as follows: Guests must be 18 years of age or older to be served alcohol on board. Proper I.D with birth date is required. Guests must be 18 years of age or older to play the tables and the slot machines. Guests under 18 years of age are not permitted in the casino.
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Carnival Cruise Line are kid-friendly and offer a variety of activities for children every day. Day programs are divided by age groups. Children with a parent or guardian are welcome in most (not all) specialty restaurants throughout serving hours.
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Babysitting Services: Babysitting is offered in groups at children's play areas. An hourly rate is applied for this service.
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Please note: Due to public health regulations, infants in diapers, swim diapers, pull-ups or who are not completely toilet trained are not allowed in the pools, whirlpools, or H2O zone.
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ADDITIONAL INFORMATION
Details, ship facts, policies, images, and descriptions are gathered for information only and subject to change without notice. Images and descriptions displayed are subject to change at any time without notice. Actual details, design and configuration may vary.
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